Home/Atlas/Entities/Freshworks Inc.

Freshworks Inc.

CompanyIN

Chennai SaaS in customer support (Freshdesk) and ITSM (Freshservice). NASDAQ:FRSH from 22 Sep 2021.

Private CompanyEnterprise Software
Proprietary scores

Strategic profile

Industrial importance3/5

Initial score derived from current Atlas ecosystem coverage.

Strategic importance2/5

Initial score derived from relationship breadth and entity type.

Import dependency2/5

Domestic entity; dependency must be resolved at component/process level.

Knowledge graph

Mapped relationships

  • Competes withSalesforce, Inc.- Freshsales/Freshdesk compete with Salesforce in SMB/mid-market.
  • Competes withServiceNow, Inc.- Freshservice competes with ServiceNow in ITSM.