Refund & Cancellation Policy
How refunds and cancellations work for our digital research products.
Effective August 2026 · TechAdyant Private Limited
Digital products are non-refundable once accessed
Our reports and data packs are digital products delivered electronically and made available for immediate download on your account. Because access is granted instantly and the material cannot be returned, all sales are final and non-refundable once the report or data pack has been accessed or downloaded.
Evaluate before you buy
To reduce the risk of an unwanted purchase, most paid reports offer a free condensed edition or preview so you can assess the thesis, structure and headline findings before purchasing. We encourage you to review the preview and the report description before completing a purchase.
When we will refund
We will review and, where appropriate, refund a purchase in the following cases: (a) a duplicate or erroneous charge; (b) you were charged but access was not granted, or the files could not be delivered, owing to a technical fault on our side that we are unable to resolve within a reasonable time; or (c) an incorrect item was delivered. In each case we may first attempt to restore your access rather than refund.
How to request
Email [email protected] within 7 days of purchase with your order or payment ID and a short description of the issue. We aim to respond within two working days. Approved refunds are returned to the original payment method through our payment processor (Razorpay), typically within 5–7 working days.
Commissioned research and DPRs
Bespoke research engagements and Detailed Project Reports are governed by the individual engagement agreement — including its milestone, fee and cancellation terms — and are not covered by this policy.
Newsletter and free content
Subscriptions to our newsletter and free reports carry no charge. You may unsubscribe at any time using the link in any email or by writing to us.
Questions? Contact support or email [email protected].